top of page

Privacy Policy

We receive, collect and store any information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; your login details; your email address; your password; information about your computer and connection; and your purchase history. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, information on interactions between pages, and the methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

When you carry out a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address and email address. Your personal information will only be used for the specific purposes mentioned above.


We collect this non-personal and personal information for the following purposes:  

  • To provide and operate the services;

    To provide our users with ongoing assistance and technical support;

  • To contact our visitors and users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or derived non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with applicable laws and regulations.


Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored via Wix.com’s data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards established by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our shop and its service providers.
We may contact you to provide information about your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts due, to seek your feedback through surveys or questionnaires, to send updates about our company, or, where necessary, to contact you to enforce our Terms of Service, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text message and post.
 

If you no longer wish us to process your data, please contact us at [your email address] or send us a letter to [your postal address].
  

We reserve the right to amend this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make significant changes to this policy, we will notify you here of the update, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Do you have a question?
Femme en Blanc
bottom of page