Legal notices

BOOKING TERMS & CONDITIONS

This agreement sets out the general terms between the traveler (“you” or “the client”) and The Little Kasbah surf camp (“we” or “the company”) for all bookings made with us.

By confirming your booking, you acknowledge and accept the following:

Booking Confirmation

A booking is confirmed once we receive the deposit (20%) and the completed, signed booking form.
The balance must be paid (in euros or dirhams) upon the client’s arrival.

Payment Methods

Available options: Payments may be made by credit card or in cash. The fees and currency exchange fees are the client’s responsibility.
Currency exchange: We apply the exchange rate of the day. Exchange rates may fluctuate between the time of booking and the arrival date. Any significant fluctuation will result in a price adjustment at the client’s expense.
Non-payment: The Little Kasbah reserves the right to cancel the booking without prior notice.

Cancellation / Booking Changes

Cancellations must be made in writing and are subject to fees based on how close the cancellation is to your scheduled start date.
The Little Kasbah reserves the right to refuse any booking without giving a reason.
Changes to your booking are subject to availability and may incur additional fees (see “Cancellation or Change Fees”).
Date changes: We do not guarantee availability for new requested dates. If there is no mutual agreement on new dates, The Little Kasbah reserves the right to apply cancellation fees.
Changing your stay to the same number of nights: If you wish to change your stay to the same number of nights on different dates, you may do so free of charge up to 15 days before arrival, subject to availability. If there is no availability and you choose to cancel, the original deposit will be retained.
Shortening your stay: If you wish to change your dates to a shorter period, you may do so free of charge up to 30 days before arrival. If there is no availability and you choose to cancel, the deposit will be retained.

Cancellation or Change Fees

The security deposit (deposit) is non-refundable under any circumstances.

Refunds

Any agreed refunds will be made by bank transfer.
Bank-transfer refunds may take longer depending on your bank’s policies.
Refund fees are borne by the client unless otherwise decided.
Refunds may take 5–7 business days from the date of issue.

Travel Insurance & Liability

Mandatory travel insurance: All clients must have comprehensive travel insurance covering medical expenses, trip cancellations, loss of personal belongings and equipment, and any other unforeseen emergencies.
The Little Kasbah SARL is not responsible for injuries, losses, or property damage occurring during the trip. Participation in activities is at your own risk.
The Little Kasbah SARL is not responsible for disruptions due to events beyond our control, such as natural disasters, strikes, pandemics, political unrest, or other force majeure events.

Surf & Weather Conditions

No guarantees: The Little Kasbah cannot guarantee specific weather or surf conditions and is not responsible for the impact of poor conditions or forecasts on your activities.
Activity adjustments: If weather or forecasts are unfavorable for certain activities such as surfing, alternative options will be offered. However, no refunds will be issued if clients choose not to participate.

Surf Equipment Damage & Liability

Clients are fully responsible for the surfboards and any other equipment provided by The Little Kasbah during their stay. In the event of damage, loss, or theft of the equipment, the following penalty fees will be charged to the client:

Minor damage (small ding): €30
Major damage (large ding): €70
Loss, theft, or complete breakage (snapped board): €400

Surf & Free Surfing

Surf equipment transportation is provided only during your scheduled surf lessons. For free surf sessions outside of the lesson schedule, participants are responsible for arranging the transportation of their own equipment.

Meeting Point for Surf Lessons

Participants are kindly requested to walk to the surf meeting point, located approximately 5 minutes on foot from The Little Kasbah, and arrive 15 minutes before the scheduled lesson departure time.

Code of Conduct

Clients must respect local customs, staff, and fellow travelers. The company reserves the right to terminate bookings in cases of misconduct, without refund, if behavior is deemed inappropriate.

Travel Documents

It is your responsibility to ensure you have the required documents, including passports, visas, and vaccination certificates where applicable.
The Little Kasbah is not responsible for issues arising from incorrect or missing travel documents.

Health & Acknowledgements

The client confirms they are in good health and fit to practice surfing, yoga, and any other activities offered by The Little Kasbah.
For any medical conditions, dietary requirements, allergies, or other factors that may affect your ability to surf or your well-being at the camp, you must inform The Little Kasbah prior to arrival or immediately upon arrival. We will do our best to take care of you during your stay.
The client accepts that accidents can occur and that The Little Kasbah is in no way responsible for any injuries or disabilities that may result.

Use of Personal Data (Photos & Videos)

The Little Kasbah informs you that photos/videos taken during your stay may be used for promotional or commercial purposes without financial compensation. If you do not wish your photos or videos to be used, please state this explicitly when confirming your stay.

Arrival & Departure Days

Please note that no surf lessons are scheduled on the arrival day or departure day. Your surf program will start the day after your arrival and finish the day before your departure.

Check-in & Registration

Your check-in will take place upon your arrival on the first day of your stay. As required by Moroccan registration procedures, we will need to take a photo of your passport. This is a mandatory legal requirement for all guests staying at our accommodation.

By proceeding with your booking, you confirm that you have read, understood, and accepted these terms and conditions.

For any questions, please contact: info@thelittlekasbah.com

LEGAL NOTICE

1. Website Publisher

The website www.thelittlekasbah.com is the exclusive property of THE LITTLE KASBAH SARL.

Legal Name: THE LITTLE KASBAH SARL
Registered Office: Imsouane, Morocco
ICE (Common Enterprise Identifier): 00332541000004
Tax ID (IF): 53965096
Trade Register (RC): 56503 (Agadir)
Contact: thelittlekasbah@gmail.com

2. Hosting

The website is hosted by the Wix.com Inc. platform.

Address: 500 Terry A François Blvd, San Francisco, CA 94158, USA.

3. Protection of Personal Data (Law 09-08)

In accordance with Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data in Morocco:

Data collected via the website (booking forms, contact) is intended exclusively for THE LITTLE KASBAH SARL.
You have the right to access, rectify, and oppose the processing of your personal data. To exercise this right, you may contact us at the email address mentioned above.
This processing is currently being notified to the CNDP (National Commission for the Control of Personal Data Protection).

4. Intellectual Property

All elements constituting this site (texts, graphics, logos, photos, Insta360 videos) are protected by Moroccan and international intellectual property laws. Any reproduction or representation, in whole or in part, of the site's content is prohibited without the written authorization of THE LITTLE KASBAH SARL.

5. Governing Law

This legal notice is governed by Moroccan law. In the event of a dispute, and in the absence of an amicable agreement, jurisdiction is assigned to the competent courts of Agadir.